GECO Store Portal V3.2.1 User Guide
Last updated 12/12/2025
Deployed to Production on 12/13/2025
Contents
About this Document
Compatibility Guide
Section 1 Registration
1.1 Creating an account in Store Portal
1.2 Activating your Store Portal version 2 Account - (SPv2)
1.3 Okta Verify Multifactor Authentication
1.4 Google Authenticator Multifactor Authentication
1.5 Email Authentication
Section 2 Login
2.1 Accessing GECO Store Portal version 2
Section 3 Profile
3.1 Profile
3.2 My Orders
3.3 My Quotes
3.4 My Shopping list
3.5 Checkout
Section 4 Product Search
4.1 Searching for an Item
4.2 Filters
Section 5 Product Detail
5.1 Product Page
5.2 Product Detail Page
5.3 Related Products
Section 6 Shopping Cart
6.1 Viewing Cart from My Cart at top of page
Section 7 Checkout
7.1 Checkout via My Cart Icon
7.2 Checkout using My Account / Checkout
7.3 CAF WebService Calls
Section 8 Shipping
8.1 Approval and Delivery
8.2 Approval Only
Section 9 Order History
9.1 See My Orders (click CTRL and then the Link)
Section 10 Order History – Reorder
10.1 See Reorder_Button (click CTRL and then the Link)
Section 11 Quote
11.1 See My_Quotes (click CTRL and then the Link)
Section 12 Basic Anatomy of the Website
12.1 Banner
12.2 Header Section
12.3 Footer on the Home Page
12.4 Footer Information
12.5 Identifier
Section 13 Approvers Access to SP
13.1 Registering an Approver account in SP
13.2 Approver Creates a Quote in SP
13.3 Approver Creates a Shopping List in SP
Section 14 GCPC Orders Bill Method Default
14.1 A shopper who is NOT using a Marine AAC, adds items to create an order in Store Portal
15 Display Version Number
15.1 The nChannel and nAisle software version will be displayed at the bottom of the website. This is to assist support in debugging issues.
16 Stay on the Current Page When Changing Stores
16.1 When changing stores on the "My Orders" page, the reload of page and store should stay on the "My Orders" page with a newly selected store and not revert to the “Search” page.
17 Replacing Label of Top Sellers on the Landing Page
17.1 We are defaulting to “Top Sellers” on the main search page as users log in. The full catalog is being shown.
18 Comments in Text Box on Store Portal Home Page - Create, add to or change
This User Guide provides instructions for the Government Enhanced Check Out (GECO) Store Portal version 3.2.1 solution powered by the nChannel nAisle eCommerce product.
This guide describes all the functionalities available in SPv2. Although, some store locations may not use certain functions. Features that are only available at certain locations will be noted.
The components of the GECO Store Portal release 3.2.1 have been certified by nChannel to work in the following browsers
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System(s)
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Supported Browser(s)
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Store Portal
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Edge (In IE compatibility mode); Google Chrome
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NOTE - Active users are automatically logged off Store Portal after an hour and will need to sign back in
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You will get a warning when it gets close to the logout time
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You will have the option to select ‘I’m still here’ and if you click on it, you will not be logged out
Here we will explain how to create a new account with SP
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Open a Google Chrome or Microsoft Edge web browser
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Type in the following link https//webshop.gsa.gov
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The Home Page will look like this
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Click on the Register button on the top right side of the page
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Register - enter name and other details on an official list or directory. The registration window will appear with the following fields that must be filled in
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First Name – please use the same name as your email
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Last Name - please use the same name as your email
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Email Address - (Only a .gov or .mil email domain is allowed)
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DoDAAC – The DoDAAC must be exactly six characters
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Zip for the Military Base where you are stationed – Enter the zip code of the Military Base where you are stationed
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DODAAC - (Dept. of Defense Activity Address Code) = Six position code that uniquely identifies a unit, activity or organization that has the authority to requisition and /or receive material. The first position designates the service/agency element of ownership. Almost always the USMC DoDAAC begins with an "M". After populating all fields, you click on the Register button. You will see any errors shown in red below the field
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You will see instructions on how to proceed and a window will appear in the top right corner that shows Registration Successful
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The windows can be removed by clicking on the ‘x’ in the top right corners or clicking outside of the informational windows
You will receive an email from Okta [email protected] to activate your SPv2 account
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Click on Activate Okta Account
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Notice that this link expires in 7 days
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A window will open where you will need to add a password
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Make sure to follow the password requirements that are listed
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Repeat your new password to verify
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Choose a question to use if you forget your password
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Using the drop-down menu select a question
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Put the answer to the question you chose in the Answer field
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Remember this answer as you may need it if you get locked out of your account
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You can add your phone number to reset your password or to unlock your account
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If you click on Add Phone Number you will see this window where you will select the Country, add the phone number, and then click Send Code and follow the instructions
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Be sure to add the area code
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You will receive a passcode on your phone, and you should enter it on the Forgot Password Text Message window
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After entering the code you received on your phone, click on the Verify button
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If the passcode is correct the Done button will be accessible for you to click on it
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You will also see a Back button if you need to go back
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After clicking Done a message will appear verifying the phone number was successful
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You can click on Send Again to have another passcode sent to your phone
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Click Done to finish the setup
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Next you will need to set up a multifactor Authentication(MFA - two-factor Authentication, or 2FA)
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Multifactor Authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism
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We suggest you choose at least two in case you have trouble with one of them you have another option
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Multifactor Authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism
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If you choose Setup under Okta Verify you will need to select your device type, iPhone, or Android
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After adding your device type a window will appear where you can download Okta Verify if you do not already have it
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Clicking on the link Okta Verify from the App store will open a page in a web browser for you to download the Okta Verify
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If you already have Okta Verify on your phone, you will select “Next”
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After clicking Next, you will need to go to your mobile device, launch Okta Verify and select “Add an account” (usually the plus (+) sign on the top or bottom right)
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You should be directed to the Choose Account Type page
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Here you would select ‘organization’
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This will take you to the Add Account from Another Device
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You would select Add Account from another Device which will take you to the page to scan the QR code
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Select Scan QR Code
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At this point you would hold the device up so that you can see the barcode on your computer in the square that is provided on your device
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Here is what the QR code looks like on your computer
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As soon as your device accepts the bar code you will be taken to another page saying Account added
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Click Done
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Multifactor Authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism
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If you Select the Google Authenticator you will be asked to select your device type, iPhone, or Android
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After selecting your device type you will be taken to a new page where you will Download the Google Authenticator if you do not already have it
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If you click on Google Authenticator from the App Store link you will be taken to a browser that shows the app that can be downloaded
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If you already have Google Authenticator you would click “Next”
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At this point you need to launch the Google Authenticator on your device
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Tap the plus (+) icon
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Select Scan a QR Code
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Hold your device up so that you can see the QR Code in the square that is on your device
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When Google Authenticator accepts the QR Code click next on your computer, and you will see that the email has been added to your phone
If you choose Email Authentication you will be asked to send a verification code to the email you just registered
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You should click Send me the code
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A code will be sent to your email
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Either copy the code on the email or remember it so that you can enter it on this page
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After you enter the code in the verification field click Verify
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You will be taken to Set Up multifactor authentication page
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Multifactor Authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism
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You will be able to see the Enrolled Factors you have chosen
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If you have added all the Authenticators you want, then click Finish
(User should have already activated a GSA FAS ID Account)
To access SPv2, open a browser and navigate to https//webshop.fas.gsa.gov
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Click Login in the upper right corner
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A window will appear with the “Official Use Only” verbiage
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Click Login in the middle of this window
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Another window will appear where you need to enter your email address and password and click Sign In
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Checking the box beside ‘remember me’ will keep the email address populated
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After you click the Sign In button you will be taken to the Authentication page
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The method for Authenticating will be shown, depending on how you set up your GSA FAS ID Account
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In this case I am using Email Authentication
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After you click Send me the code you will receive a code in your email (or whichever Authenticator you have set up)
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Add the code that you received in the Verification Code field
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You may see a field where you can send the auth code again if needed
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If you check the box beside ‘Do not challenge me on this device to the next 12 hours’ you will not need to authenticate for the next 12 hours in case you get logged out, change stores, etc.
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After verifying the Authentication Code, you will be taken to the Home Page
If you click on the Profile icon on the top right-hand side of the page you will have access to these features
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Each feature will be explained below
This is the Profile page that a new user will see
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You can update the following
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First Name – required (please use the first name that is in your email)
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Last Name – required (please use the last name that is in your email)
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Phone Number – required (these characters are not allowed
in the phone number)
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Zip for the Military Base where you are stationed – Enter the zip code where you are stationed
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DoDAAC – required -(Department of Defense Activity Address Code)
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DoDAAC - (Department of Defense Activity Address Code) - Six position code that uniquely identifies a unit, activity or organization that has the authority to requisition and /or receive material. The first position designates the service/agency element of ownership. Y always the USMC DoDAAC begins with and "M"
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Div/Org – Division / Organization
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Division/Organization Code may relate to lowest organization division where fund is executed (Example 1st Marine Division, Logistic Resource Supply, Maintenance Center. Logistic Command) between the Approver 3 and the shopper they establish their abbreviated Codes to be used for Store Portal orders.
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Shop/Office- Maintenance Shop / Office Code
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Maintenance Shop/Office Code may relate to the sections within the organization division. (Example Alpha Company, Transportation, Supply, Paint Shop) between the Approver 3 and the shopper they establish their abbreviated Codes.to be used for store portal orders.
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Addresses – these will be shown if the user adds them from this Profile page or during the order process
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Profile page – A dedicated space on a website or app that summarizes information about an individual, group, or organization, acting as a digital ‘calling card’ or curated online resume
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You will also see these items on the Profile page
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Email address
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Number of items (if any) in your cart
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Approver 3(s) for the Selected Dodaac / Div-Org / Shop-office
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Save button
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Under Approver 3(s) for <DoDAAC>, if there is the message “No Approver 3s found,” then the user will need to select a Div/Org and Shop/Office that does have an Approver 3 assigned
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Otherwise, when you Checkout you will see the page below and will only be able to create a GCPC order
After you have created orders, on the left-hand side of this page along with showing you the total number of orders you have placed you can select the order you wish to view.
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The following filters are available
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Filter by Date
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All – will show all orders
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Last 30 days – will show orders placed within the last 30 days
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Last 90 days – will show orders paced within the last 90 days
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Custom - user can search with a date range
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Search Field
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Using full or partial order number
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Using full or partial 4PL_SKU number
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Filter by Store Field
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Selecting All will show you any orders you have at the Store(s) you are assigned to
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Or you can select a store to which you are assigned by clicking on the arrow
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Order List
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The orders will show at the bottom left according to what filters you have used
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The order you choose to view will have a blue border and will show on the right side of the page
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On the right-hand side of this page, you will see the order details for the order that you selected
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Order Details (Order Number),
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Reorder Button – if you wish to add any or all the items on this order to a future order you would click on this button,
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Print Icon
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The Store this order was placed at
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The Order Status
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Shipping Address
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Sub Total of the Order
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Note – if the user added one
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Total for the Order
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Contents of the Order
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Image for the item – if one has been added during Catalog Load
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4PL_SKU
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Short Description
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Price Each
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Quantity
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Extended Price
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The Print icon can be used to print the order as Word document or print as a PDF document
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Here is what the order will look like when it is printed
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This is also where you would come to reprint an order
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This is an example of a printed order
If a user has created a quote, it will show here.
On the left-hand side of this page along with showing you the total number of quotes you have you can select the quote you wish to view by using these filters
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All Field
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All
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Last 30 days
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Last 90 days
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Custom – The user can search with a date range
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Search Quotes Field
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Using full or partial quote number
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Using full or partial 4PL_SKU number
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Filter by Store Field
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Selecting All will show you any quotes you have at the Store(s) you are assigned to
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Or you can select a store to which you are assigned by clicking on the arrow
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Quote List
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The Quotes will show at the bottom left according to what filters you have used
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The Quote you choose to view will have a blue border and will show on the right side of the page
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On Top right-hand side of the page, you will see “My Cart” and “My Account”
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Also, on the right-hand side of this page, you will see the details for the quote that you selected
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Quote Details (Quote Number)
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Order Button – if you wish to add any or all the items on this quote to a future order you would click on this button
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Print Button
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Store – location this quote was made at
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Quote Description -if a note were added to the quote, it would show here
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Total
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Items on Quote
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Image
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Item 4PL_SKU
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Short Description
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Price Each
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Quantity
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Extended Price
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The Print icon can be used to print the quote as a Word document or print as a PDF document
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Here is what the quote will look like when it is printed
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This is also where you would come to reprint a quote
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The user will see this page until they have added items to their shopping list
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A user can add an item to their shopping list by drilling down on the item and clicking on the heart beside Add to Shopping Cart
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An additional feature is the Additional Item which shows any item that is related to the item you have searched

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Notice that when you scroll down to look at the related products section the item you did your search for is displayed at the top
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After you click Add item to shopping List, the heart will turn blue
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The item can be deleted by clicking on the heart and the heart will no longer be blue
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To get off the item page click outside the window
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To see all the items in your list you will need to click on My Account and then select My Shopping List
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If you click on the Print button your Shopping List will look like this
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If the user clicks on the Email Button, they will see the Email Shopping List window
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The user would enter one email per line and then click on Send
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Notice the field turns blue when you add an email
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The emails will look like this
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The Shopping List will show the item’s image, 4PL_SKU, and Description
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There will be an Add to Cart link
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The price of the item will be shown
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There is a Remove button if you want to get rid of the item in your Shopping List
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If you Remove the item, you will see a window in the top right corner that says Successfully removed this item from the Shopping List
After you have all the items in your cart you wish to purchase and are ready to checkout you can click on My Cart and select Checkout.
You can also check out by clicking on My Account at the top right side of the page and click Checkout.
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A page will appear with the following information
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Payment Method – Required
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GCPC – The order will be sent to the vendor for fulfillment immediately
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AAC – The order will go thru the approval process
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Depending on which method is chosen, how the order will be processed will show
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Your Order will show on the right
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Contact Info – Required
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Name – Auto fills but can be changed
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Phone – Auto fills but can be changed
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If you have chosen AAC – The order will go thru the approval process
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You will see this Payment Info Window
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If users have chosen GCPC they will see an Order Info window instead of the Order Type as the order will automatically be shipped
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Shipping Address
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User can use any address that has already been added
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User can Add a new address
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User can ship to store – once you select a store the address will show in the list
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It will automatically select the last address you used
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Optional Order Attributes - top section - anything entered in these fields will override your saved Attributes and will be shown on the current order only
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Alternate Email
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Address Line 3
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Employee ID
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Jon
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Work Center
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Shop #
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Purchase Order
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Fund Code
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Cost Code
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Optional Order Attributes – bottom section - non-Marines can override the Document Number - Order Method
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The instructions for this
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Payment Info
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If you have chosen GCPC – The order will be sent to the vendor for fulfillment
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You will see this Payment Info Window in place of the Order Type window
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Selecting the Order Method override will allow the user to change the document number on the order
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Non-Marines can override the Document Number
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All items on the order will show the Document Number that was entered
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Follow the instructions to create the Document Number
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If the Line Method is selected, you will need to add a Document Number for each item on the order
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You will need to enter the AAC
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Enter the Julian Date
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Enter the 4-character serial number part of the Document Number below each SKU
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Order Note – is not required
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If a note is entered here it will show on the order
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After all the required fields have been completed, Place Order will be highlighted
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Clicking on the Place Order will create the order
If a user wants to search for a product, they need to navigate to the Product page by clicking on GSA Store Portal where they will see the Top Sellers listed.
Currently the full text search is ignoring ‘and’ so there is no need to include it in the search.
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If you are on any other page than the home page, you can use the Back to Home link
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You can use the following to search for an item
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All or a part of the description
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Specific words
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4PL_SKU – Must use Vendor Code
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Manufacturer
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Vendor
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Vendor Part Number
After the user has searched for an item, and if the result returns a lot of items, then they can filter the items to find the one they want.
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On the left side of the page will be a list of Filters the user can select
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Filters - Clicking on “Clear All” will get rid of all the filters you have selected
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Sorting
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Relevance – Sorting defaults to the Item that best matches your criteria and it will be displayed at the top of the list
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Price Low to High – items will be listed from low to high price
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Price Hight to Low – items will be listed from high to low prices
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Name Ascending - items will be listed alphabetically from A to Z
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Name Desc - items will be listed alphabetically from Z to A
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Stocked in Store
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Check box to see only the items that are stocked in this store
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Vendors
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Vendors that are assigned to the store you are logged in will be shown here
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Manufacturers
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Manufacturers for any items available at this store will be shown here
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This view only shows a few of the manufacturers that are available
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Price
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A User can select a minimum, maximum or both
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After entering the criteria, you will need to click the Apply button
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Categories
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This area gives you more detailed search filters for selecting items
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Viewing an item from the Product Page you will see
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Image (if one is available)
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Short Description
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4PL_SKU
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VPN – Vendor Part Number
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Price
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An Icon to increase quantity and/or add to shopping cart
The user can also click on the product image or description on the Product page and a Product Detail page will appear.
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On the Product Detail Page, you will find
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an image (if one is available)
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Short Description
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4PL_SKU
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Manufacturer
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Vendor
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VPN – Vendor Product Number
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BPA
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Unit of Measure
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Long Description
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Price
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Add / Remove from Shopping List
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Add to Shopping Cart
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Is or is NOT Stocked At Store
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Categories
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If you scroll down on the Product Details Page you will see products that are related to the one you chose
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If you scroll to the bottom of the page, you will see a button that says, See all
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You notice that the information for the original item will stay at the top of the page
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Clicking on See All Link will bring up more products if there are more
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If there are more items than the page can display you will see a button to Load More
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Clicking on the “Load More” button will bring up more items
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You will also see Return to Top to save having to scroll to the top
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After searching for an item if you wish to add it to your Shopping Cart you would click on Add on the Product
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The Add button will turn blue to let you know it is in your cart
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Clicking on the plus will add quantity
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Clicking on the minus will delete quantity
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Clicking minus will also delete the item from your cart if quantity is less than one
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After adding an item, you will notice that the number of items in your cart has increased
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To view the cart, you can click on the cart icon on the top of the page
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The items in your cart will be shown along the right side of the page
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You will see the following on the Cart Page
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Number of line items in your cart
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Print Icon
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‘X’ to close the Cart Page
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Quantity Counter – quantity can be added or deleted
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You can also delete the item by changing the Quantity Counter to zero
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Image
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Short Description, Price, and Quantity Each
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Item Total
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Quantity times Unit of Measure
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Extended Item Total
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‘X’ to delete the item from the Cart
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Checkout Button
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Save as Quote Button
Here we will show you how to Checkout when you are ready.
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Click on the My Cart Icon
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The Shopping Cart Page will appear on the far right
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Click on Checkout and Fill in the necessary information – (For compete instructions see 3.5 Checkout Section from My Account)
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Select a Payment Method - (we are using GCPC)
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Change Contact Info if needed
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Complete the Payment Info with a Credit Card Number and Expiration Date
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Select an existing address, create a new address, or ship the order to the store
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The next section is Optional Order Attributes
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These attributes do not have to be entered, but if they are then they will override any that are saved in your Profile
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Non-Marine users can override the Document Number by Order or Line
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See Checkout in the My Account Section for details
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An Order Note can be added if desired
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Click on Place Order after all required fields have been added
When using the My Account / Checkout everything is the same as with the My Cart icon except for the Order Details.
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The Shopping Cart will be shown beside the Payment Method on the Payment Option Page
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New with 3.2.1 release 12/13/25 - When the CAF Webservice call is done to validate an AAC, the process indicator flag is checked to ensure that the AAC is still active
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If the process indicator flag is set “Y,” the cashier or customer can continue with the transaction
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If the process indicator flag is set to anything other than “Y” then a UI message appears that reads “Please check the AAC/DODAAC entered. AAC/DODAAC is not processible on the GSA CAF. If AAC/DODDAC appears to be correct, please email [email protected] for assistance.” The transaction is not allowed to proceed
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If the user chooses Approval and Delivery for the Order Type then the order will need to be approved by Approver 1, Approver 2, Approver 3, and Final Reviewer
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The order status will be Waiting on Approval until the order has been approved by the necessary approvers, then the order status will change to Approved
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After approval, the order will be shipped to the Shipping Address that was chosen
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If Approval Only is chosen the order will not be shipped
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The order status will be Waiting on Approval until the order has been approved by the necessary approvers. Then the order status will change to Approved
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Once the order has been approved, the user can print the order and physically take it to the store to be fulfilled
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The Banner has a link that shows Information about the website
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To view this information, click on the link Here is how you know
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The Header Section shows
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Banner
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GSA Store Portal - Website Name
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Login and Register buttons
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A Welcome to Store Portal
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Customer Supply Center
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Partnering for Success
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The footer will be found on every page of SPv2. On the Home Page the footer will have general information
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The left side of the footer you will see “GSA Welcome to Customer Supply Center”
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The middle section is used to communicate information on accessing the system
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The right side of the footer will contain the GSA IT Service Desk phone number and email address
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Before logging in you will see the following information
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Left Side - GSA Welcome to Customer Supply Center
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Middle – Information for SPv2
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Right Side – Phone number and email for GECO Support
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After logging in and selecting a store you will see the following information in the footer on the left side
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Store Logo
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Store Name
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Store address
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In the middle the Store Manager can provide a message to shoppers. The suggested uses of this section is to promote specials and sales and provide store hours
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On the right side
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Store Manager
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Store Phone number(s)
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Store Email
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At the bottom of every page, you will see information concerning GSA and the use of Store Portal version 2
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A link to the official website of the U.S. General Servies Administration - gsa.gov
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A link for the U.S. government Information and Services – usa.gov
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The bottom Middle of the page will show the Powered by nChannel Logo. Store Portal version 2 uses the nChannel eCommerce product nAisle as its engine
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On the bottom right side of the page
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Customer Service – Clicking on it takes you to form you can fill out and submit to the GECO Help Desk
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FAQ – Frequently Asked Questions (image shows a portion of the page)
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Help – Provides access to this User Guide in HTML form
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Here is a preview of the Contents page
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Privacy Policy – (this image shows a portion of the page)
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Accessibility Statement – (this image shows a portion of the page)
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Terms of Use – (this image shows a portion of the page)
Approvers were given the ability to browse the Store Portal catalog but they will not be able to check out.
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The same DoDAAC and Zip code combination required for shoppers applies to determining what stores an Approver can browse the catalog for
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For an Approver to access the Catalog in SP and create quotes they must register their Approver account in Store Portal
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Log in to webshop.gsa.gov
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Click on Register
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Enter your existing Approver information and click Register
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An alert will show under the email address that this Registered Shopper Already Exists
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Scroll down to the bottom and click on ‘Already have an Account” LOGIN’
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After an Approver logs in to Store Portal and adds items to their cart
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To create a quote the Approver would click on ‘My Cart’ then select Save as Quote
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This page will come up so that you can enter notes (not required) if desired
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Then click on ‘Save as Quote’
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To create a shopping list the Approver needs to select ‘My Profile’ and then ‘My Shopping List’
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Add items by clicking on the item to bring up the product page and then click on “Add to Shopping List”
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After selecting ‘Add to Shopping List’ the heart will be colored in
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The item can also be removed from the shopping list
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Store Portal GCPC checkout defaults to Line Level Billing with unique Document Number per line
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The GCPC checkout was changed to default to Summary (order) Level Billing along with same document number
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The shopper uses GCPC as the payment Method
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Summary is automatically highlighted as the billing method
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The shopper would need to fill in the credit card information
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Scroll down to 6 Document Numbering
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The shopper has the option to leave the selection at ‘none’ which uses the default numbering for Document Numbers
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If the shopper selects ‘other’ he will be required to add a Document Number
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I was on the Barstow store and I switched to the Camp Lejeune store
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I can now see ALL the orders from every store I have placed them in
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You will see that it shows I have six orders
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Top Sellers are no longer displaying on the main Search page
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The full catalog is now showing
These changes are made in nPOS
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A Store manager has access to the following Store information Manager, Email address, Phone number, Address Line1, Address Line2, City, State, Zip Code, and Country in nPOS
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Click on the ADMIN icon and select StorePortal on the left-hand side
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The current Store information will be displayed
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Here is what the bottom of the Home Page looks like before the changes
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Here are the changes I made to StorePortal Home Page in nPOS
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This is what the SP Home page looks like after the changes are saved
End of Document